It’s important that you find the best online escrow service when you are flipping websites priced at $1,000 and above. When you start flipping websites at that level, it’s imperative that both buyer and seller are protected. Outside of hiring a lawyer, using an online escrow service is the next best thing, but which service is best? Most website flippers and domainers will say Escrow.com, but I’m going to buck the trend and recommend Safefunds.com.
I’ve used both of these online escrow services and have had good experiences with both but I use Safefunds whenever I can because they are much cheaper and the escrow process goes so much smoother with them. Here is why I think so highly of them.
Buyer Funding Options
Safefunds allows you to fund your escrow account by bank wire, electronic funds transfer, or by check. Unlike Escrow.com, they don’t accept funds from PayPal or credit cards. For that reason you may think that Escrow.com is the better online escrow service but think again. If you look closely at Escrow.com’s terms, you’ll notice they only allow PayPal and credit card funds if you use their Premier Service (which is twice as expensive as their standard service) and there is a transaction limit of $5,000. In addition, the funds are subject to Escrow.com’s approval.
Unless your transaction is under $5,000 and you absolutely must fund the purchase via PayPal or credit card – and you’re willing to spend almost double the escrow fees – then I concede Escrow.com is the best online escrow service when it comes to funding options. However, I don’t think that many people fall into that category. If you are o.k. with a standard bank wire, EFT, or check then Safefunds is the way to go.
Seller Payment Options
Safefunds allows sellers to withdraw their funds either by electronic funds transfer (inside the USA), international wire transfer (outside the USA), or by check. Withdrawing by check is free while the domestic electronic funds transfer at the time of this writing is only $12.
Escrow.com offers all the same withdrawal options including check by overnight courier , but with the exception of the check via regular mail, which is free, all their withdrawal options cost more than Safefunds. As an example, at the time of this writing you’ll pay $20 for a domestic electronic funds transfer – $8 more than Safefunds.
Online Escrow Service Fees – Where Safefunds Really Shines
Safefunds, like Escrow.com, doesn’t charge anything to open an account with them. There are no fees for the buyer and the seller fees are a flat fee based on the value of the transaction. Let’s say you’re selling a website for $3,500. If you use Escrow.com, you’ll pay 3.25%, or $113.75. At Safefunds you’ll pay just $48! While the buyer technically doesn’t pay any escrow fees with Safefunds, as a seller you can always split the fees with the buyer. In my example, if you and the buyer agreed to split the fees 50/50, you’d pay just $24!
Compare the fees of these two online escrow services yourself. Click here for Safefunds complete fee schedule. Click here for Escrow.com’s fees. You’ll notice the fees for Escrow.com’s “Premier Service” is almost twice that of their standard service.
Defining The Terms of the Transaction
Both of these online escrow services are similar when it comes to allowing the buyers and seller to define the terms of the transaction. There are no restrictions with either service. The buyer and seller have complete control and flexibility in defining how the transaction will proceed and when the funds will be released.
Buyer and Seller Protection
Safefunds provides the same protections for buyers and sellers that Escrow.com does in the event there is a dispute during the transaction. If at any time during the transaction there is a problem, you can file a dispute. Safefunds will get involved immediately to help resolve the dispute and the funds will be held securely in escrow until a resolution has been met between the buyer and seller.
Customer Service
Safefunds customer service is simply amazing. If you send them an email with any questions or concerns before, during, or after the transaction you will get a personal response within a few hours. I can’t say the same with Escrow.com. There have been times when I have sent them an email and I didn’t hear from them for a day or more! I have always been impressed with Safefunds responsiveness. I encourage you to test both of them. Send each a general inquiry via email and see which one gets back to you sooner. If I was a betting man, I’d bet Safefunds would be first to respond.
As I said at the beginning of this post, both Escrow.com and Safefunds.com have been good to me and are two escrow services I have used and would recommend. I have never had a problem with either service. However, given the advantages I’ve outlined, I believe Safefunds.com is the best online escrow service and I use them every time I can.

TravisVS Under
Tags: 



{ 14 comments… read them below or add one }
Uh escrow.com is not setup to handle digital goods and let alone web sites at all. The best they can do is handle the transfer of the domain, but not the contents and not verify any claims.
I really don’t think they should be considered an acceptable escrow service — especially given their fees that are even worse and even more useless than those of Flippa.
Steve:
Thanks for your comments. I don’t disagree with you but as far as escrow services go for website transactions, it’s as good as it gets right now. There really isn’t an escrow service suited for website transactions. The two services I’ve outlined, while not perfect, are usually “good enough” for most transactions.
The best solution would be to hire a lawyer and do it that way but for most guys buying and selling websites on places like Flippa, that isn’t an option.
If you know of better services or a better way of handling these transactions, I’d love to hear about them!
Travis
Follow me on Twitter: FlippinLowdown
Yes, I agree, there is no better alternative. I would argue about them being good enough though: you are paying their escrow fee and not really getting anything in return. Personally, I wouldn’t use them again, no matter what the price.
That, and the fact that noone can really verify anything — in terms of claims of traffic, revenue and so on — is why fraud and scams are so prominent out there, in my opinion.
Time to start an escrow and verification service specifically tailored for digital goods?
Yes, an escrow service dedicated strictly for website transactions would be awesome. If I had the time and legal know-how on how to setup such a service, I would do it as it is badly needed.
Travis
Follow me on Twitter: FlippinLowdown
Travis,
I have a seller that wants to use Google Checkout. Any opinions about it.
I do not conduct many site unseen, e-transactions and am concerned about returning product if not satisfied and getting my funds back.
Thanks In advance.
Bill
Bill:
Like PayPal, Google Checkout will not provide any kind of protection. In fact, Google Checkout doesn’t have any buyer protection programs that cover digital goods (i.e. domains and websites). For me personally, I would only use Google Checkout (or PayPal for that matter) if the deal was less than $1,000 and I trusted the buyer (or seller). Good luck!
Travis
Follow me on Twitter: FlippinLowdown
Man Travis I wish I would have seen this post a couple of days ago.
I had never heard of SafeFunds before but I would of used them on my recent sell of 9k!
I was so disappointed when we went to use escrow.com and come to find out they only do up to 5k. I was really lucky that my buyer was a very nice guy and he ended up just sending the payment directly through paypal. (That is a big risk for anyone, and NEVER trust the average Joe when sending that large of an amount, always use an escrow service!)
Not only does escrow.com have a low limit but you cannot use your credit card or paypal to pay if you do use their premier service. If you use their premier service it also cost twice as much, so you loose more money again. BAH I am really disappointed with escrow.com to say the least.
Thanks for another bomb ass post Trav!!! You write some god stuff!!!!
PEACE
Jason
Jason:
Thanks for the kind words! Glad you like what I’m providing here. Thanks for sharing your experiences with Escrow.com. I wasn’t aware there was a $5,000 limit on the basic service. So basically if you do a transaction over $5,000 and you use Escrow.com, you are forced to use their Premier Service and pay twice the fees – nice.
After learning that, then it totally makes sense to go with SafeFunds.
Take care – and congrats on the $9k payday. That’s awesome!
Travis
Follow me on Twitter: FlippinLowdown
Is there an escrow service that will allow Paypal funds at more than $5000 limit?
Btw you should get rid of the captcha and use a plugin like AntiSpam bee instead
Vlad:
I don’t know of any escrow service that takes PayPal funds above $5,000. If I discover any, I’ll be sure to let you know.
Now you have me wondering why I should get rid of the captcha. Can you explain why? I’ve been using captcha for a couple years now and it has eliminated 100% of the spam on my blogs. Let me know.
Travis
Follow me on Twitter: FlippinLowdown
Vlad:
Disregard my previous comment. Your suggestion to can the CAPTCHA had me very curious so I did some digging tonight. I see why you suggested it. Some readers are turned off by it and are reluctant to leave comments because they can be a pain in the butt.
Thanks for the suggestion. I’ve removed it and have replaced it with Antispam Bee. I’m using it in conjunction with Akismet. Is that o.k. – and any suggestions on how to tweak the settings for Antispam Bee? If this change brings in more comments, I owe you one!!
Travis
P.S. Sorry for the off-topic post, folks. It won’t happen again:)
Follow me on Twitter: FlippinLowdown
Yep and yep
Thanks for the post – I was just wondering about this over the weekend and along comes your post.
I wasn’t aware of Safefunds, but I guess one cannot argue against lower cost, streamlined processes, and responsive customer service. Seems like Escrow.com only has a great descriptive domain name to their advantage…
DotComBids:
Like I said, both companies are good. Most people prefer Escrow.com because they have heard of it before and it’s been around the longest. However, I strongly encourage all site flippers and domainers to take a look at Safefunds. I’ve had nothing but good experiences with them.
Travis
Follow me on Twitter: FlippinLowdown